KingsBottle Australia | Toll Free: 1300 008 111
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FAQs

How Do I Place A Custom Order?

KingsBottle know just how important your wine investment can be. We also understand that there are people who require customized options to be implemented that will fit with their current décor or planned refurbishments. We are happy to talk about possible creations for customized wine coolers to complement your unique storage needs. To enquire please contact us directly either by email (sales@kingsbottle.com.au)

Where Is My Order?

Most shipments Australia-wide will arrive in around 2 – 3 working days. If there are unforeseen delays please call and you will be provided with a consignment number where you can track the goods online. Alternately you can make contact with the freight company and provide the consignment number to make specific requests

What Should I Do If My Order Is Wrong?

KingsBottle takes pride in our entire line of wine storage products. If you ever receive an item that is incorrect or not exactly what you ordered, you may return it within 30 days of receiving it. We will be happy to correct your order or issue a credit if your return meets our return policy criteria.(return policy.)

What Do I Do If My Order Is Defective?

We know that a high quality wine cooler is a financial investment. When you make an investment with KingsBottle, we want to make sure we get it right. If any order that you place arrives and is not working or is defective in any way, we will fix or replace the item. If you receive a defective product, please follow the return policy and contact us at service@kingsbottle.com.au

Why Is KingsBottle Superior?

KingsBottle has worked long and hard to make sure that every single one of our coolers is of the utmost quality. After years of research and taking into consideration the wishes and must haves of our clients, we believe that we have created the perfect series of beverage cooling systems on the market today. That’s where our name comes from. We know how to treat your bottles like royalty.